Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
You don’t need to file a claim from payment gateways contact our support team or open a support ticket to get a refund.
Order processing usually took 5-10 days from the date of purchase so please wait 5-10 days from purchase for the report.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
Refunds (if applicable)
Order not delivered in time.
We failed to deliver in 1 Month.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs and GST are non-refundable. If you receive a refund, the cost of a return refund will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.